KVKK Clarification Text

1. Data Controller

Your personal data is processed by Tosbaware as the data controller within the scope explained below.

2. Processed Personal Data

Your following personal data is processed through our platform:

2.1. Identity Information

• Name, surname
• E-mail address
• Username

2.2. Contact Information

• E-mail address
• Discord user information (for support)

2.3. Transaction Security Information

• IP address
• Device information (HWID)
• Browser information
• Session information

2.4. Financial Information

• Payment transaction records (via Shopier)
• Order history
• Invoice information

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

1. Service Provision: Provision and management of software licenses
2. Security: Ensuring account security, fraud prevention
3. Customer Support: Technical support and customer services
4. Payment Transactions: Realization of purchase transactions
5. Communication: Updates, announcements and important notifications
6. Legal Obligations: Fulfillment of legal obligations
7. Service Improvement: Analysis and improvement of platform performance

4. Transfer of Personal Data

Your personal data, in line with the realization of the purposes specified above:

• Payment Service Providers: Shopier (for payment transactions)
• Infrastructure Providers: Hosting and server services
• Legal Authorities: Authorized public institutions and organizations in case of legal obligation

can be shared in accordance with the conditions specified in Articles 8 and 9 of KVKK.

5. Method of Personal Data Collection

Your personal data is collected:

• Via registration forms on our website
• During purchase transactions
• Via customer support requests
• Through automated systems (cookies, log records)

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6. Your Rights Under KVKK

Pursuant to Article 11 of KVKK, you have the following rights:

1. To learn whether your personal data is processed
2. To request information if your personal data has been processed
3. To learn the purpose of processing your personal data and whether they are used appropriately for their purpose
4. To know the third parties to whom your personal data is transferred domestically or abroad
5. To request correction of your personal data if it is incomplete or incorrectly processed
6. To request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of KVKK
7. To request notification of the correction, deletion or destruction processes to third parties to whom personal data has been transferred
8. To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems
9. To request compensation for the damage if you suffer damage due to unlawful processing of your personal data

7. Data Security

As Tosbaware, to ensure the security of your personal data:

• We use SSL/TLS encryption technology
• We make regular security updates
• We apply access control and authorization systems
• We use firewalls and anti-DDoS protection
• We perform regular security audits

8. Data Retention Periods

Your personal data is stored for the period necessary for the processing purposes and in accordance with legal storage obligations. These periods:

• Account Information: As long as the account is active + 3 years
• Transaction Records: 10 years due to legal obligation
• Log Records: 1 year for security purposes
• Support Requests: 2 years after resolution

9. Cookie Policy

Cookies are used on our website to improve user experience and optimize our services. You can review our Cookie Policy for detailed information about cookie usage.

10. Changes

This KVKK Clarification Text may be updated in line with legal regulations or service changes. Updates will be published on our website and important changes will be notified via e-mail.